Customer Stories

A selection of testimonials from our customers:

Coltishall Clinic (Norwich)

We have worked with Neil and Polaris lasers for many years. We have used lasers from almost all major laser companies. We find Polaris lasers to be very reliable and high quality lasers and these deliver consistent results. Our patients have been equally pleased.

Neil is not a salesman but an engineer who makes these lasers and is a man of great integrity. It has been our pleasure to work with him. I would highly recommend Neil and Polaris lasers without any hesitation.

Dr Sanjay Gheyi MBBS MS FRCS BCAAM, Medical Director

Barlaston Clinic (Staffordshire)

I’ve worked with lasers and IPL for almost 10 years. The demand for Tattoo Removal was increasing and so we decided to invest in our business and purchase a Laser machine that removes most ink colours.

I had a look around at different machines and after talking to Neil at Polaris I knew instantly that we were going to buy the Ruby Laser Machine from him. Neil’s knowledge and expertise regarding Lasers is second to none. I use the machine most days and my clientele continues to increase. If ever I have a problem regarding the machine or a query from a customer, Neil is at the end of the phone to answer any questions that I may have. He will come out and service the machine and change bulbs whenever I ask.

Twelve months on, I decided that I no longer wanted to treat my clients using IPL for hair removal as the results weren’t the best. I did a lot of research into Laser and decided that the Yag Laser was the way forward. I didn’t hesitate to seek advice from Neil and very quickly we purchased the Yag Laser Hair Removal Machine from Polaris. I can honestly say that it’s been the best decision I’ve made. The results are fast and amazing. My clients have increased dramatically. I wish I’d purchased this machine years ago. I can highly recommend Polaris for any of your Laser needs.

Jane Latham, Laser Practitioner

Metro Laser Clinic (Glasgow)

Having received absolutely outstanding service from Polaris for the last few years it’s an absolute pleasure to recommend both the simplicity and cost effective use of the NdYag in our practice. The inexpensive to run cold air cooling system too has to be taken into the equation as many multinational companies don’t reveal the real hidden costs of their coolant systems.

Having researched all of the available systems on the market and making comparisons of both operating costs, investments costs and the all important results I can genuinely say we have been delighted to choose Polaris. Clients love the results and relatively minimal discomfort compared to other Lasers.

Results do matter when it comes to word of mouth, we have a broad base of thousands of clients with darker skin tones and the NdYag provides consistently amazing results people want to tell their friends about for sure.

From an operators point of view the simplicity of use compared to overly complicated lasers is a massive selling point – you’re removing hair not flying to the moon! – having fancy screens and a million options on a screen are a waste of your money and time.

The follow up service and advice is genuinely second to none. There are very few companies I’d ever say lift the phone and ask me anytime just how delighted you’ll be that this is the system you choose for your salon or clinic.

I’d never choose another laser because this one provides those results that have clients queuing to be treated with.

www.metroclinic.co.uk

Devon Laser Clinic (Devon)

I’ve been a Polaris Medical customer since 2002 when I bought my first laser the Polaris Nd:YAG. That laser is still going strong today and has always been maintained by Polaris.

I also purchased a Mattioli Microdermabrasion machine from Polaris in 2003 which is also still used on a very regular basis. My latest purchase about 4 years ago was the Polaris Ruby Q-Switched Laser which has been a phenomenal success at removing tattoos and pigment lesions. All 3 machines have paid for themselves time and time again and I would have no hesitation in recommending Neil and his team at Polaris Medical.

I should also mention that servicing fees with Polaris are far more reasonable than the other laser companies I deal with. If Polaris made and supplied more types of lasers, I have no doubt I would have purchased one of each!

Sara Colvin, Proprietor

Elite Laser Clinics (Northampton)

We have worked with Neil and Polaris lasers for many years. We have used lasers from almost all major laser companies. We find Polaris lasers to be very reliable and high quality lasers and these deliver consistent results. Our patients have been equally pleased.

Neil is not a salesman but an engineer who makes these lasers and is a man of great integrity. It has been our pleasure to work with him. I would highly recommend Neil and Polaris lasers without any hesitation.

Tracey Chard

Muni’s Hair and Beauty (London)

The Polaris Medical laser machine has been excellent for me. I got the machine about 4 years ago and have had fantastic results for my clients.

Not only is the machine brilliant but the service and support from Neil has been outstanding. I have not experienced any issues with the machine and could not recommend it enough.

Shabana

Dunham Consulting (Altrincham)

We have been buying lasers from Polaris for over 15 years. The service and advice we receive from Neil has been consistently first class. I would highly recommend Polaris.

Dina Scott, Clinic Director

Interest free credit available on all purchases during December, call us on 01234 841536 to find out more